Fur Ball Check-In

Welcome, and thank you for choosing to support homeless pets! Here is some information to help you prepare for the event:

To begin check-in: have you downloaded Givi?

Yes

1. Open the Givi app on your phone

2. If you are not logged in, select "Join + Find Event" and follow the prompts. Once logged in, you will be able to see options on the bottom of your screen: Home, Activity, Events, Profile. Select Events!
*We recommend completing this step before you arrive to the event.

3. If you are already logged in, you will be able to see options on the bottom of your screen: Home, Activity, Events, Profile. Select Events!

4. Locate Fur Ball 2026 and "Enter the Auction"

5. At the bottom of the screen, you will see your bidder number, inside a purple circle. Select it.

6. At the bottom of the screen, you will see the option to "View QR Code". Once scanned by check-in assistants with tablets, you will be given immediate entry.

If you would like assistance upon arrival, please proceed to the check-in desk.

No

If you would prefer not to download the Givi app: Please proceed to the check-in desk. We do recommend that you download Givi for the best bidding experience, but we can show you how to place bids in your web browser or direct you to bidding assistants in the ballroom.

If you would like to download Givi for a seamless check-in and auction experience: Follow the links at www.getgivi.com to download the app.

You can now follow the log-in instructions above in the "Yes" section.

Troubleshooting

"No Event Found"
a. Check another of your email addresses or contact methods, in case another was registered instead.
b. If someone else managed your ticket, it's possible that your personal email address was not provided. If this is the case, you will need to add it at the check-in desk in order to participate in the evening.

"Whoops! An error has occurred. Code ETH001"
a. Close the app and reopen it.
b. If issue persists, using the "Log In" option instead of the "Join + Find Event" option will not result in an error. This method involves entering or resetting a password, instead of receiving a verification code.

No verification code was received
a. Hit "Resend".
b. Check your internet/data connection status.
c. Choose another method to receive the code and attempt again.

For additional assistance, please consult this guide from Bloomerang/Givi. We would also be happy to assist you at the event check-in desk.

Important:

Unfortunately, you will not be able to check-in by QR code if there is no email address associated with your ticket. The individual who purchased, or is managing, your ticket will have needed to provide it to CCHS.
You must provide a payment method in order to participate in any bidding, raffles, or paddle moments. Payment methods can be added or changed at any time in the app, under your "Profile" or under the auction's "Menu".
Ensure you are receiving important event updates and bidding notices by allowing text, email, or push notifications.